Dave

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Latest activity by Dave
  • Dave created an article,

    Returns, Packaging & Collections - CyberPowerPC UK

    Packaging Requirements When returning a system (laptop, desktop or other) to CyberPowerPC UK it should be returned to us as it was sent out originally to yourself, with all of the original internal...

  • Dave commented,

    Saturday delivery is a premium delivery option, so it can be added and paid for in the cart - or you can reach out after placing an order and we can add it for you, sending over a payment link for ...

  • Dave created an article,

    Checking your connections

    To check your important connections, simply ensure the cable is lined up in the appropriate place and firmly apply pressure to make sure the cable is not loose.MAJOR CONNECTIONS A CLOSER LOOK

  • Dave created an article,

    Eluna Power Button Fix - CyberPowerPC UK

    Fixing Issues with the CyberPowerPC Eluna Power Button It has recently been discovered that on rare occasions during transit the circuit board containing the front power button (and USB inputs) can...

  • Dave created an article,

    System Return - Pallet Collection

    Larger systems travel by pallet. Find out how that collection is arranged, what you need to do to prepare yours and roughly how long the process takes.Returns Information This document details our ...

  • Dave created an article,

    System Return - Prepaid Label

    A prepaid label means posting the system yourself rather than waiting in. Here is how to attach the label, pack the machine safely and track its progress.Returns Information This document details o...

  • Dave created an article,

    System Return - Standard Collection

    We book the courier, you hand the system over. This guide covers preparing your PC for a standard collection and what to expect on the day itself.Returns Information This document details our retur...

  • Dave created an article,

    System Return - Return To Base

    Return to base means sending the system to us directly instead of waiting for a courier. What to put in the box, where to send it and what happens next.Returns Information This document details our...

  • Dave created an article,

    SYR Sales Return (Part or Peripheral)

    When a system will not boot, shows no display or runs hot, start here. Step by step hardware diagnosis written by the CyberPowerPC UK support team.Returns Information This document details our retu...

  • Dave created an article,

    SYR Sales Return (Full System)

    Returning a complete system under our sales returns process. Guidance on boxing it safely, arranging the collection and what follows once we have it.Returns Information This document details our re...