How to test your PC and Hard Drive health with Victoria
Please be sure to respond to your support ticket with screenshots of the drive information and test results, so our Tech Support Agents can assess your drive and determine the next course of action.
Victoria for Windows is a powerful tool that provides detailed information about hard drives and SSDs and helps diagnose their health and performance. It can scan for bad sectors, test read and write speeds, monitor S.M.A.R.T. attributes, and evaluate overall drive condition.
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Get Victoria for Windows: First, you'll need to download and install Victoria for Windows on your computer. For PCs built after June 2023, it should be in a file on your C: Drive called "CPUK Tech Support".
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Explore your hard drive: Once you open Victoria, it will show you a list of hard drives/SSDs connected to your computer. You can select the drive you want to check and gather information about it.
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Learn about your hard drive/SSD: Victoria will provide you with basic details about your hard drive/SSD, such as its model, capacity, and firmware version. This information helps you understand the specific characteristics of your hard drive/SSD.
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Check drive health: Victoria can monitor something called S.M.A.R.T. attributes. These attributes provide insights into the health of your hard drive/SSD. You can look for any cautionary or critical signs that may indicate potential problems with the drive.
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Scan for errors: Victoria can scan your hard drive/SSD to check if there are any bad sectors, which are areas where data may not be stored properly. This scan helps you identify and mark those bad sectors for further action. Just click start and it will run the test.
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Test performance: The program also allows you to test your hard drive/SSDs performance. You can run tests to measure how quickly your drive reads and writes data, and how well it performs seeking data on the disk. These tests give you an idea of your hard drive/SSDs overall performance.
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Understand the results: After running tests or scans, Victoria will display the results. If there are any issues or errors, it will let you know. You can use these results to assess the health and reliability of your hard drive/SSD.
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